1.   UP Premiere Concierge (UPC)​ 

We operate our website, ‘www.upconcierge.com.hk’ as a platform to enable users to browse through our information. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users on our site. 


We use your Personal Information only for improving our website. By using ‘www.upconcierge.com.hk’, you agree to the collection and use of information in accordance with this policy. 

2.   Information Collection And Use

While using our website ‘www.upconcierge.com.hk’, we may ask you to provide us with personal information that we can use to contact or verify your identity. Personal information may include, but is not limited to i.e. your name, email address etc (Personal Information).

3.   Log Data

We collect information that your browser sends whenever you visit our website This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of UPC website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analysis for our website.

4.   Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. 

5.   Cookies

Cookies are files with small amount of data, which include; anonymous unique identifier. Cookies are sent to your browser from our site; ‘www.upconcierge.com.hk’ and stored on your computer’s hard drive. 

We use ‘cookies’ to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website due to inconsistent information. 

6.   Security

The security of your Personal Information is important to us but however there is no guaranteed method of transmission over the Internet, or system of electronical storage, is 100% secure. Whilst we strive to use commercially acceptable means to protect your Personal Information.

7.   Changes To Our Privacy Policy

This Privacy Policy is effective as of ​(10 May 2018) ​and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website at www.upconcierge.com.hk.

8.   Contact Us

If you have any questions regarding our Privacy Policy, please click here to contact us. 

Last updated: ​(10 May 2018)

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